PRIVACY POLICY

We collect information you provide directly through our contact and quote request forms, including:

• Full name and email address
• Phone number and company name
• Your message, product inquiry, and project details
• Optional file attachments (specifications, drawings, or other documents) uploaded via our secure file storage service

We also store certain information locally in your browser using localStorage:

• Quote cart items — products you have selected for quotation inquiry
• Cookie consent preferences — your choice regarding non-essential cookies

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and operating system
• Pages viewed and links clicked
• Time spent on our website
• Referring website addresses

We use the information we collect to:

• Respond to your quote requests and product inquiries
• Prepare and communicate product quotations, availability, and lead time information
• Follow up with you regarding your inquiries and requirements
• Send promotional communications (with your consent)
• Improve our website, product catalog, and services
• Detect and prevent fraud or abuse
• Comply with legal obligations

We may share your information with:

• Service Providers: Companies that help us operate our business (cloud storage providers for file attachments, email services, website analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Our website uses essential cookies and localStorage for core functionality:

• Essential Cookies: Required for the website to function properly, including security and session management
• Analytics Cookies: Help us understand how visitors interact with our website (only activated with your consent)
• LocalStorage: Used to store your quote cart selections and cookie consent preferences locally in your browser. This data remains on your device and is not transmitted to our servers unless you submit a quote request

You can manage your cookie preferences at any time through the consent banner displayed on our website. You may also configure your browser settings to block or alert you about cookies, though this may affect certain website features.

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure cloud storage for form submissions and file attachments
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable
• Manage your cookie preferences at any time

To exercise these rights, please contact us at privacy@ningbosiyang.com

If you have any questions about this Privacy Policy, please contact us: